Listen to opinions and voices from all technical fields around the world
IT services are unavoidable for the existence of enterprises. As the IT operation and maintenance personnel of enterprises, whether they are busy every day, wandering between various departments to solve problems, but they are mostly regarded by colleagues as "computer repairers" and "workers". Network cable worker", often complaining that "can't find people and solve problems too slowly"...
It is difficult to visualize the work content, and passive operation and maintenance lead to low failure recovery efficiency. These are the main reasons why it is difficult for IT operation and maintenance personnel to change the perception of business departments:
1. Complex system management is difficult, affecting business development
Traditional enterprises lack platforms that can manage different systems, and resource information is often scattered in different management systems. Operation and maintenance personnel need to switch back and forth between various systems, which affects management efficiency.
2. The fault is invisible, and the passive operation and maintenance recovery is slow
General enterprise IT engineers often can only passively operate and maintain, and cannot predict and control risks. For units with high business continuity requirements, once the computer crashes and cannot be recovered in time, the IT operation and maintenance personnel of the enterprise will be under enormous pressure.
3. Frequent security incidents affecting normal business
With the continuous deepening of informatization construction, various terminals need to access the network, and information security is facing increasingly severe challenges. IT operation and maintenance personnel need to spend a lot of time to ensure network security.
4. New operation and maintenance mode, business visibility
IT Senior Role provides a visual and easy-to-operate management platform for IT operation and maintenance, which supports intuitive viewing of network status, early risk perception, clear location of problems, AP status, switch port status, abnormal IP allocation status and other common potential risks can be seen at a glance!
IT Senior Role focuses on one-stop IT outsourcing business, IT system integration services, and IT operation and maintenance management services.