1. Establish a team goal

Building an IT outsourcing team goal that everyone can agree on is the key to the continued existence and progress of IT outsourcing services. As a partner in the IT industry, find that there is always disagreement between what the entire team is trying to achieve and the overall plan of the customer department, what the customer expects the work of the team to achieve, and whether IT will produce the results he wants, and the need to communicate in advance and understand IT.

Start with a clear goal to ensure that the general direction of IT team management goals do not deviate, so that the work plan can be reasonable, the efforts of members will not be wasted.

2. Understand the team

New Team members are relatively complex, the need to do a good job team members mapping. At the same time, we observed the learning ability, the ability to deal with unexpected situations, and the initial judgment when something happened. Reasonably assign the member combination, set up the IT outsourcing service team.

3. Clear Division of labor among members

The new team member is more complex, need to do a good job of mapping each member. Track everyone's education background and work experience, observe the learning ability and emergency social ability of the staff during the training, assign the appropriate project members, and build the IT outsourcing team. Target the ability of managers to carry out follow-up Skills Training and task division.

4. Define team behavior

Develop a numerical and operational code of conduct as a basis for evaluating and guiding team members. Transparency of work practices can encourage employees, IT outsourcing team goals to maintain differences, can also be used as a reference for individual performance appraisal, so that employees understand the quality of work norms, prevent complacency and slackness. Set Standards and implement them. In the normal communication link, the team guides the objective evaluation against the norms, focusing on achieving a balance between rewards and punishments.

5. Establish communication mechanisms

Good communication is the key to mobilize the enthusiasm of the staff, but also to maintain IT work schedule an important guarantee. First, a regular work meeting system needs to be established to understand the work schedule, difficulty level and resource requirements of the IT outsourcing team. Second, one-to-one communication, grasp the personal feelings of the staff, resolve the conflict arising from the work. Finally, through the Organization of regular team-building activities, ease the pressure of staff work, improve IT outsourcing team cohesion.