What is IT outsourcing? Why do enterprises need IT outsourcing services? Today, Xiaobian Xinyao will give you an introduction!

IT outsourcing

What is IT outsourcing?

The main job of IT outsourcing service is to assume the responsibility of IT department and IT personnel for customers, provide professional IT technical support, help users focus on core business and enhance enterprise competitiveness.

The scope of IT outsourcing services is usually:

1. Computer maintenance: According to the scope stipulated in the contract, all terminals will be provided with the installation and configuration of operating system, office software, tool software and industry software, software upgrade, operation guidance, and troubleshooting.

2. Hardware maintenance: daily maintenance of PCs, notebooks and other equipment, hardware and system fault detection, fault location, troubleshooting, small-scale movement, regular equipment cleaning and maintenance, initial configuration of new equipment, and scrapping of equipment. content.

3. Network maintenance: debugging and installation of ordinary routers, switches, and other networks and new equipment, solutions to various network faults, and maintenance of network information points.

4. Peripheral equipment maintenance: fault location, maintenance, debugging and debugging of new equipment such as printers, copiers, fax machines, scanners and other external office equipment.

5. IT asset statistics: regular statistical report of IT assets; (equipment number, purchase time, warranty period, detailed hardware information) IT system maintenance report (including configuration records, maintenance records, change records); regular service feedback (current operation of the IT system) situation analysis).

6. Server maintenance: running log check, security check, status monitoring, server data backup and restoration, server application debugging and other services.

7. Data backup: realize the data backup of the specified directory during the specified period of data through the software.

Why do companies need IT outsourcing services?

1. Enterprises need to reduce costs through IT outsourcing services

In the past, labor costs were low, and companies always felt that if they had the money to outsource, they might as well hire a few more people themselves. It is different now. The labor cost has risen too fast. The annual income of undergraduates recruited by BAT is 200,000 yuan. This has prompted companies to consider outsourcing services. What's more, for enterprises, the cost of hiring one more person is far from being as simple as paying a salary. Five insurances and one housing fund cost nearly 40% more. In addition to the amortization of office rent and office supplies, Internet companies usually manage various reimbursements, as well as subsidies such as internal beverages and fruits. In this way, the company actually pays The cost is nearly 80%-100% more.

2. A good IT outsourcing service will be more professional

IT outsourcing services rely on this to eat, not professional, because the customer is God. It is not impossible for a company to build a team by itself, but for employees, it is enough to complete the KPI mentally. One is to serve God and the other is to serve KPIs. How can positivity be compared?

3. Modern enterprises pay more attention to reducing internal management costs. Without more redundant departments, the company can save a lot of expenses.

4. Can concentrate on developing the main business and concentrate on doing the main business well.