Operation and maintenance work is divided into hardware operation and maintenance, desktop operation and maintenance, system operation and maintenance, database operation and maintenance, and application operation and maintenance.

They operate devices ranging from personal computers and mainframe computers to billions of highly complex computing devices. Depending on the size of the company's IT systems, the operations team can be as small as one person or as large as several hundred. Protect IT systems overnight.

As the saying goes, "a dog is tired, gets up earlier than a chicken, and sleeps later than a cat". Industry people sum up operation and maintenance into two sentences: "Technology is only a means, and business is king."

Operations and maintenance are really judged by what value and impact you bring to the company and the business. Through these methods, operations become more responsive and operators are able to better understand the needs of users. But these activities are designed around different business needs and are designed to meet the needs of different stages of business development. Do a good job in the operation and maintenance of the enterprise IT system, and reflect the real value of operation and maintenance to the company.

With the development of information technology and the continuous expansion of enterprise business, the system architecture faced by operation and maintenance personnel is more and more complex, and the degree of correlation is more and more closely related. The requirements for operation and maintenance personnel will become higher and higher, and all of them are masters, and they know the business system well.

1. It is necessary for operation and maintenance personnel to quickly change their concepts, learn to deal with complex and changeable IT problems through active operation and maintenance, and ensure the stability of business systems.

2. Think more and solve problems from the customer's level.

3. Using the integrated operation and maintenance platform, the changes and upgrades of the business are realized without the perception of the business system.

As the saying goes, if a worker wants to do a good job, he must first sharpen his tools. Many companies are strengthening the concept of customer service as the center and professional technology as the driving force, which shows how important it is to have excellent technology.

Operation and maintenance have high technical requirements. First, operation and maintenance personnel must have a deep understanding of the system they are responsible for, and participate in the design, implementation, and operation and maintenance of the system throughout the process. Must have technical accumulation in related fields, and have rich experience in design or troubleshooting. At the same time, operation and maintenance personnel have the following soft powers: such as communication skills, cooperative mentality and document writing skills.

In short, operation and maintenance is a meticulous work, and no sloppy work is allowed. Operation and maintenance personnel must be full of innovative spirit and passion for work. With these things, I believe that you must be a very good operation and maintenance personnel. "At the same time, an operation and maintenance personnel may not be so sophisticated in technology, and may not be so agile in doing things, but he must have a strong sense of responsibility, otherwise everything will be zero.

IT Senior Role: Shanghai one-stop IT outsourcing, IT system integration services, and a professional IT operation and maintenance manager.