1. Operation and maintenance method:

With the development of information technology and business expansion, operation and maintenance personnel are faced with a more complex system architecture and a closer correlation. The requirements for IT operation and maintenance personnel will be higher and higher and a system proficient in business will be established.

Enterprises need information technology operators to quickly change their concepts and learn to deal with complex and changeable IT problems through active operation and maintenance to ensure the stability of business systems. Think more at the user level and solve problems. Use IT system integrated operation and maintenance platform to implement business changes and upgrades.

2. Operation and maintenance personnel skills:

As the saying goes, if you want to do well, you must first sharpen your tools. Operation and maintenance have high technical requirements. First of all, IT operation and maintenance personnel have a deep understanding of the system they are responsible for, and must have technical accumulation in related fields and rich design or troubleshooting experience. Secondly, IT operation and maintenance personnel must have an understanding of current mainstream technologies (cloud computing, edge computing, big data, AIOps, artificial intelligence, deep learning, etc.) in order to keep up with the pace of the times.

3. Operation and maintenance on-site monitoring level:

Through on-site monitoring, operation and maintenance personnel can understand the operating status of the enterprise network in a timely manner. Once a security breach occurs, the IT technical department can be notified in a timely manner or in other ways, so that the operation and control personnel have time to deal with and solve the related problems, so as to avoid affecting the normal operation of the business system.

4. Operation and maintenance backup level:

Backup is a safety mechanism and is generally not used. The company entrusts all heavy assets to IT outsourcing for operation and maintenance management. The operation and maintenance personnel are naturally responsible for these assets and data. Therefore, they choose backup software that suits their business needs and develop backup strategies. Different data requires different strategic settings. Certainly.